3224 S. Wadsworth Blvd. Suite i, Lakewood CO 80227 303.232.2116
Directions & Hours
We are located off Wadsworth and 285 in the Bear Valley Strip Mall. From Wadsworth please turn East on Eastman and take your first right into our strip mall. We are next door to Essentials Massage and Sherwin Williams.
Monday – Thursday: 8:00 a.m. to 8:00 p.m.
Friday & Saturday: 8:00 a.m. to 6:00 p.m.
Moxie Med Spa Policies:
CC Required to Book an Appointment:
Due to the high volume of no-calls and no-shows a credit card authorization is used to hold appointment. Your credit card is securely saved under your personal account in the booking system we use, MindBody. We do not have access to the number of you card except the last 4, ever. You can read their privacy and security policies here.
No Call and No Show Policy:
We require a 24 hour notice for all cancellations, and will only accept cancellations via phone by calling us at 303-232-2116 and speaking with a team member. You may leave a voice message after hours if it is within the 24 hour window as we do check voice mails each morning upon arrival at the spa. Our voicemails are time and date stamped and will indicate if the cancellation was made within the 24 hour time frame.
We do not accept emails or text messages for cancellations. Due to the high number of communications we receive on a daily basis, we are not able to ensure checking them on a timely basis, as our policy for response is 24 hours, and the may be missed. As a no-call/no-show adversely affects the business as a whole, as well as the Esthetician and the clients on the wait list who would have liked that appointment time, we have had to become very strict with this policy. It is unfortunate and we know that there are instances that an emergency arises, more often than not it is merely a oversight and the cost of that is detrimental to our business.
Effective January 1st, 2019, we will charge you 50% of the total price of the appointment if you do not call to cancel within 24 hours. Clients on a membership or package will be charged 50% of the regular service or package price.
Clients on a Gift Certificate will be charged 50% of the regular appointment fee.
If there is a true emergency, that will be dealt with on a case by case basis.
We apologize for any inconvenience this may cause, and know that it is not intentional when appointments are missed. However, we are a small business that relies on our clients fulfilling their appointments in order for us to be successful.
Thank you for your understanding,
Moxie Med Spa